Verticity will specifically look at your business needs from the
outside to gauge the level of development and gain a perspective of the
dynamics within your industry.
Once you have selected to take advantage of our REMS program
–we ensure that results will be delivered on time and always be of
high-quality. You must communicate effectively with your account executive,
developer or team members the way you want your project/needs to be managed.
Verticity will ensure that communication is never lost and deliverables are
met. Some of the same process for our outsourcing model (outsourcing
model should be a link and taken to Verticity Solutions) can be applied to your
REMS team. Our hope is that after you employ Verticity for a project, you will
begin to build your own team through REMS and our organization.
Our Project Process is as follows:
For each project, you will have a project manager and project leader allocated
and a software developer that will head the technical coding your project.
Either of these individuals will be your primary contact for the project.
Verticity also provides project management within our New York City office, as
well as additional support from your assigned account executive.
To succeed any development - with any developer is to provide as much
information as possible in a structured manner. To reduce costs and
get the desired results painlessly, we recommend you take the time to write,
review and refine your needs logically and based on your business needs - then
create a 'wish-list' of things that would be nice to have within your
application or website. It can help the developer to describe your current
business processes, describe what you want to achieve with the new solution.
The solution you entrust us is being built for you - no one knows your business
better than you, do leave the door open for the developers to communicate with
you. If there are changes you think of later, notify the developer in writing -
some of the changes may be billable, others not, but it is important to
document all the thoughts and correspondence. Support in the NYC office should
always be aware of the correspondence as well. Although we strongly
recommended that design once 'frozen' should not be changed as it can add to
your cost, delay your deployments or cause unexpected issues because it wasn't
engineered into the design.
Verticity’s E-Project Tracker, a project management and
project monitoring system of Verticity, Inc. provides MICRO-LEVEL project
tracking for Technical Project Outsourcing and Offshore Development Center team
tracking. Please feel free to take advantage of the service at
http://www.eprojecttracker.com/
Out Methodologycal Approach
A Verticity account executive or project manager will communicate with you, in
person or via telephone and email to fully understand your core needs and
arrive at the best possible solution.
Design
We engineer a process flow of the solution desired; incorporating all the
features you specify and try to accommodate your needs and ‘wish list’ as best
as possible. At this stage we define the modules and how each desired function
would be achieved. We also build into our design appropriate security measures
and any legal compliance your industry may be mandated to comply with. Right
before coding is started, your technical team will send over a FS (Functional
Specification) sheet for you to look over and review.
Coding
The programming for the solution begins. Although highly technical in
nature, mastered with years of education and experience, this is the least
difficult part for the developers.![]()
Internal Testing
We put the code through various tests. QA is performed thoroughly and
completely before any product is handed to you. Any errors that are found are
recorded as 'bugs' and will then be corrected.
Documentation
Documentation is a process that runs through the entire life cycle of the
project. At the need analysis stage it may first be scribbled on notes, and
depending on your account executive-be typed up properly for your review, then
a proposal including the technical design is delievered, followed by test
documentation/FS and finally deployment documentation, which may include users'
manuals, help files, etc.
Implementation
This is the stage where the developer believes the solution is
complete and is handed over to the customer. The implementation may be done
on-site, remotely installed on a web server, put up on a 'staging-server' (for
your tech team to review and install on your systems). In case of simpler and
smaller programs, the "deliverables" (the software, documentation, etc) are
provided for a simple download via our ftp server.
Customer/Live Testing
After the project is handed over to you, you can begin using the software in
your business setting. There is typically a warranty period (30 days or longer)
where - if - there are any technical hitches or bugs, the developer is required
to rectify these problems free at cost.
Support
Your account executive who originally handled your needs will always be
available for support. Email our NYC office anytime there is a problem—even
after the garuntee period is over and we will do all we can to ensure you are
satisfied.
Support is also available in the overseas office—giving you virtual 24 hour
assistance.
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